Refund Policy

Customer satisfaction is important to us. In case you receive a damaged or incorrect product, you may request a return or refund.

To be eligible for review, customers must provide an opening video clearly showing the condition of the product at the time of unboxing. This video should be sent to us via Email or WhatsApp immediately upon delivery.

Please note that not all products are eligible for return or refund. Eligibility depends on the product category and condition, which will be verified by our team.

SRT Advertising reserves the right to make the final decision on any return or refund request.